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Accessable Always and Everywhere

More than „Just a Call Center“.
Telephone Services by YOUR OFFICE.

Professional switchboard operations is the basic ingredient for good customer services and relations.YOUR OFFICE telephone services is both your communication interface and an important part of your company`s business card. That is why the hiring and training of „your“ personnel by our management has top priority. The YOUR OFFICE Welcome Desk

Academy is ensuring high service quality and above average service levels for your switchboard operation.

 

Telephone Services for happy clients

  • Multilangual telephon services answering calls in your company name
  • (Remote)Access to our professional telephone secretaries
  • Notification of incoming calls via telephone, email or SMS
  • Direct connect of incoming calls to your landline or mobile phone
  • Own tel. # may be used (may be kept and ported after termination of services)
  • Specially trained service personnel ( customer relations, management of complaints)
  • Various additional office services and personal support
  • High-tech communication equipment including iPhone ans Android Support*
  • Local telephone and fax number.
  • Competent and multilingual switchboard operators
  • Comprehensive IT support incl. Cloud Services **
  • Fail-safe, redundant communication equipment

For further information, please visit www.youroffice.at.

*) On request, YOUR OFFICE will provide you with state-of-the-art hardware for your office and/or home.
-  VoIP terminal equipment connected to the fail-safe YOUR OFFICE telephone system
-  Dedicated telephone number incl. exchange functions by the YOUR OFFICE switchboard
-  iPhone and Android integration by comfortable App (using own mobile phone as a telephone system terminal allowing the use of a landline telephone number and tariff).
-  Softclient for using laptops as telefone system terminals. Computer telephone integration.
-  Make phonecalls from abroad by paying local tariffs
-  Hands-free devices and headsets

**) YOUR OFFICE Cloud Services will help you to overcome the IT worries of the past. Just access your fully equipped IT workstation from everywhere via internet and appreciate the fully automatic backup of your data.Thanks to our monthly rental model scaling is easy and flexibility high. You pay only for the workstations you actually used.
- Microsoft Office (Word, Excel, Powerpoint, Access)
- Hosted Exchange (Mail & Calendar)
- Fileserver incl. data backup- Updates and maintenance included
- Integration of third party applications possible